FAQs

What types of products do you offer at Jarreim's Emporium?

At Jarreim's Emporium, we provide a curated selection of unique and stylish accessories, including the Stainless Steel Cross Necklace, which combines fashion with faith. Additionally, we offer multifunctional items such as U-shape pillows designed for comfort and wellness.

What is your return policy?

We have a 30-day return policy. Customers have 30 days after receiving their item to request a return. To be eligible for a return, items must be unworn or unused, in their original packaging, and accompanied by a receipt or proof of purchase.

How long does shipping take?

Shipping times may vary based on demand and availability. Typically, standard shipping takes between 3 to 10 business days. However, for backordered items, delivery may take up to 4 weeks.

What should I do if my item is damaged or incorrect?

If you receive a defective, damaged, or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

Can I exchange an item?

The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item. We do not process direct exchanges.

Do you accept returns on sale items?

Unfortunately, we do not accept returns on sale items or gift cards. Please ensure that you are satisfied with your purchase before completing the transaction.

How will I be notified about my refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund.

How can I contact customer service?

You can reach our customer service team via email at jarreim2024@gmail.com or by phone at 918-840-3827. We are here to assist you with any inquiries or concerns you may have.